What are the key benefits to a hosted phone solution over a traditional hardware based system?

While a traditional hardware based system has many benefits, a hosted solution offers many benefits as well.

Hosted systems offer the customer the ability to "offload" tasks that would normally be handled by an administrative person, many times this is a skilled employee and often the skill set is very specialized making it difficult to find qualified personnel.

Many businesses simply do not have the time or resources to manage an on site hardware based system, with a hosted solution the business owner/manager can focus on important tasks relevant to running their business.

With a hardware based system, a specific area within the business needs to be dedicated to the storage of the equipment, many times this is not properly air conditioned or has backup power installed. Hosting provides a secure, air conditioned/heated environment for the equipment.