Basic Support includes support for common applications that are in use. The applications include Microsoft Applications, Adobe Reader, Email Clients,Web Browsers. 8 x 5 is Monday through Friday 8am to 5 pm support. 24 x 7 is 24hour 7 days a week.

Advanced Support includes support for Back Office, 3rd party apps, Home Grown, Accounting packages and just about everything else.

The fees for this service are per user.

If your company has greater than 99 users, please call us at 602-385-7888 for a quantity discount.

300 party conferencing can hold up to 300 people, or the 300 licenses can be divided among many conferences on the system.

It leverages the same features, administrator and user experience found with the current six-party Meet-me solution, including entry and exit tones, and single passcode for entry (participant and moderator). It also provides phone display of conference size, ability to scroll through the list of participants, and ability to mute selective participants.

Need more information, please call 602-385-7888 or 888-817-0029

When ordering basic phone and voice mail, the customer receives 1 free 6 party conference bridge.
6 party conferencing - one phone number is used, and provided to the participants of the call, a security code can be assigned as well. When the conference call is scheduled to begin the participants dial the conference number and are joined to the same call. Please call us if you have questions - 602-385-7888 or 888-817-0029

Description About Basic Phone and Voice Mail
Note - Customer purchases phones, any extension or phone number will require a line-
Not sure what you need, just call us at 602-385-7888 or 888-817-0029

Qty = No of Lines

Enterprise Class Call Center features brought to your company. Skills based routing, will allow your company to get the call to the correct agent, this eliminates transfers, and enhances the customer experience.

CTI stands for Computer Telephony Integration, which means the user can have screens from your company's database of customers, pop on on the user's screen whenever one of your customers call. This is a great customer service tool. Price is for the setup per user.

Please call us at 602-385-7888 or 888-817-0029 if you need additional information.

Please Contact Us You can complete this order with 0 amount, and someone will contact you for your specific requirements, and will provide you with a custom quote.

Would you like the benefits of Microsoft Exchange (shared calendars, global contact lists) without the headache of maintaining it? Easy sign up, for 1 user to hundreds at a low monthly cost

Hosted Exchange will allow businesses to communicate more efficiently, reducing their administrative overhead and connecting their employees with business-critical information whenever and wherever they need it. Hosted Exchange enables customers to gain access to important information either in the office or on the road, and from a variety of devices. The solution will work from a PC or laptop, a connected PDA, iPhone or Windows Mobile Smartphone.

Wherever customers have access to an Internet connection, they can now be seamlessly connected to their e-mail, able to update their agenda in real time and access other business applications as well.

Designed for cost- and value-conscious organizations that use conferencing as an everyday communications tool, Meeting Exchange Express provides smaller businesses with enterprise class conferencing capabilities that were previously suited for large organizations, in a more manageable and affordable solution.

Benefits
• Cost-effectiveness: Software-based solution and single server architecture, as well as self-service installation and remote serviceability, provide cost savings through reduced time and effort in installing and maintaining.
• Reduced conferencing expenses: Bringing conferencing in-house allows companies to reduce per-use or recurring fees for outsourced conferencing services. Customers typically realize an ROI in 6–9 months, as well as reducing monthly conferencing expenses by as much as 50%.
• Increased productivity: Convenient, anytime access to high-value collaboration capability enables businesses to reduce travel, connect dispersed workers, and speed decisions.
• Practical feature set: Practical features, including those most used by conference participants, make the solution highly effective and simple to use without being complicated by too many "nice to have" features.

The powerful Extension to Cellular feature can connect callers to employees wherever they are with just one call.

Extension to Cellular delivers one-number access by enabling calls bound for an employee’s business number to ring simultaneously on both their office phone and up to four mobile (or wireline) phones. While on a call, users can access advanced features such as transfer and conference. Extension to Cellular also offers significant cost savings on international calls as well as cost tracking information.